Read This First
Are You Built For This?
Six slides. Be honest with yourself. Then go make some calls.
Your Playbook
Digital Lead Strategy
Phone-first, digitally sourced. Zero cold walk-ins required.
Phase 01 — Find
Sourcing Prospects Online
- 01Google Maps — Search "[trade] + [city]". Businesses with under 4 stars, no website, or a basic site are prime. Phone and email are usually right on the listing.
- 02LinkedIn Sales Navigator — Filter: Owner / GM + industry + location. Send a 2-line message referencing their specific niche. No essay, no pitch — just curiosity.
- 03Yelp & Angi Directories — Active businesses here are operating. Outdated profiles + "sorry we're behind" review replies = ops chaos. That's your open door.
- 04Facebook Business Groups — Local contractor and small biz groups. Watch for complaints about scheduling, staffing, or "does anyone know a good system for X."
- 05Apollo.io / Hunter.io — Pull verified business emails at scale. Use for cold email sequences with a personalized first line referencing their city or niche.
- 06Instagram & TikTok — Many small service businesses post content. Comment genuinely first, then DM. A business with 3K followers and no booking system is a lead hiding in plain sight.
Phase 02 — Reach
The 14-Day Outreach Sequence
- D1Email #1 — Problem hook. 4 lines max. Name their industry + their exact pain. Offer a 15-min screen share. Subject line should reference their city or trade.
- D3Phone call. Call 8–10am or 4–6pm. Voicemail under 25 sec if no answer — curiosity only, zero pitch. "I sent you something I think you'll actually want to see."
- D6Email #2 — Social proof. Reference a similar business. "A pool service in [their state] cut admin time in half in 3 weeks." One link, one ask. Short.
- D10LinkedIn touch. Like or comment on their post first. Then message: "Noticed you're growing — had a quick idea relevant to your ops."
- D14Break-up email. "I don't want to keep reaching out if the timing's off — I'll leave it here. But if you ever want to see what we built for [similar biz], I'm a quick reply away." Converts more than you'd expect.
Phase 03 — Close
On The Phone — What Actually Works
- →"I'm not here to sell you anything today" — Open with this. You're asking for 10 minutes to show them something. Drops their guard before you even start.
- →Ask two pain questions before demoing. "How do you handle scheduling right now?" and "What's the most repetitive thing your team does daily?" Let them sell themselves.
- →Mirror their exact words in the demo. If they said "we're always chasing invoices," show invoice automation first. Use their language when you describe each feature.
- →Results, not tech. "Your customer gets an auto-reminder before you show up" — not "the platform integrates SMS workflows." They don't care how it works.
- →Soft close at demo end. "Based on what you told me, I'd start you on [X plan]. We can have you set up this week. Want me to send the one-pager over?"
Priority Matrix
Who to Focus On Right Now
⬡ Close Now
5–30 employees · Paper/spreadsheet ops · Service-based · Owner is decision-maker · Growing fast
⬡ Nurture
Curious but bad timing · Recently hired staff · Bad reviews mentioning operations
⬡ Long Play
Locked into another tool · Seasonally slammed · Needs 2–3 more touchpoints
⬡ Educate First
Never heard of automation · Very skeptical · Solo operator · Needs a reference story first
Your Pipeline
Lead Tracker
Log every prospect. Export when ready — drops straight into your leads-data folder.
0
Total
0
Reached
0
Demoed
0
Closed
New Entry
Add a Prospect
Pipeline
All Leads
| Business | Contact | Industry | Interest | Source | Status | Notes | |
|---|---|---|---|---|---|---|---|
| // no leads logged yet — add your first one above | |||||||
// no leads logged yet — add your first one above
Know Your Prospect
Ideal Client Profiles
Who to call, what they look like, and how to close them.
Profile A — Sweet Spot
Semi Blue-Collar Operators · 5–30 Employees
- ✦Who they are: HVAC companies, roofers, landscapers, cleaning crews, pest control. Grown past solo but haven't upgraded their systems. Managing chaos via text threads daily.
- ✦Pain signals: Scheduling by text. Invoices on paper. Customers calling to ask "where's my guy?" — and the owner personally answering. Money left on the table constantly.
- ✦How to speak their language: Skip the tech. Talk hours saved and money collected faster. "Your guys get their jobs for the day on their phones automatically" — not "automated workflow dispatch."
- ✦Close signal: The moment they say "I wish I had something like that" mid-demo — stop pitching, start booking. "Want me to get you set up this week?"
Profile B — Quick Converts
Local Service Businesses with Repeat Customers
- ✦Who they are: Salons, gyms, pet groomers, dental offices. High appointment volume. Customer retention matters but they're chasing no-shows and manually texting reminders.
- ✦Pain signals: No-show problem. Clients falling off after one visit. They're on generic apps (Square, Vagaro) but don't own the customer relationship the way a branded portal lets them.
- ✦Strategy: Start low ($150–$300/mo) and land them. Upsell CRM and loyalty automation at 60 days when they see results. Foot in the door beats a perfect pitch.
Profile C — Highest Revenue
Complex SMBs · 15–50+ Employees
- ✦Who they are: Real estate agencies, insurance brokers, trucking companies, medical offices. Using tools already — but they don't talk to each other and there's no unified view.
- ✦The pitch: "You're paying for 4 subscriptions that don't talk to each other. We replace them with one portal built for how you actually operate — with your branding on it."
- ✦Revenue: $800–$2,500+/mo. Takes 2–4 weeks to close but stays closed. Longer cycle — highest lifetime value. Work these alongside quick wins.
Pricing Reference
Tiers to Reference On Calls
- $Starter $99–$199/mo — 1–3 person op. Single tool. "Your digital assistant." Easy yes. Gets the door open for upsells later.
- $$Core $299–$599/mo — 4–15 employees. Scheduling + CRM + invoicing. ROI pitch: one saved admin hour per day pays for the whole thing.
- $$$Growth $700–$1,500/mo — 15–40 employees. Full suite + branded portal + analytics. Setup fee applies. Show the all-in-one value clearly.
- $$$$Enterprise $1,500–$3,000+/mo — 40+ employees. Custom build, API integrations, annual contract, dedicated support. Relationship sale.